The file should be in Excel (.xls) or CSV (.csv) file format. If you have Excel 2007 then please save the file as a .xls file i.e. Excel 2003 or earlier format. All Spreadsheet Application Softwares have the option for saving files as .csv files. Your data in the file should confirm with any of the format option as below:
| License Level |
| | | | | | | | | |
|
Column 1 |
Column 2 |
Column 3 |
Column 4 |
Column 5 |
Column 6 |
Column 7 |
Column 8 |
Column 9 |
Column n |
| Web Professional | | | | | | | | | | |
| Email Address | | | | | | | | | |
| Email Address | First Name | Last Name | | | | | | | |
| Corporate | | | | | | | | | | |
| Email Address | Field1 | Field2 | Field3 | Field4 | Field5 | | | | |
| Email Address | First Name | Last
Name | Field1 | Field2 | Field3 | Field4 | Field5 | | |
| Email Address | First Name | Last
Name | Password | Field1 | Field2 | Field3 | Field4 | Field5 | |
| Email
Address | Field1 | Field2 | Field3 | Field4 | Field5 | Field6 | Field7 | Field8 | Up to 255 Fields
etc. |
| Email Address | First Name | Last
Name | Field1 | Field2 | Field3 | Field4 | Field5 | Field6 | Up to 255 Fields etc. |
| Email Address | First Name | Last
Name | Password | Field1 | Field2 | Field3 | Field4 | Field5 | Up to 255 Fields etc. |
| Email Address | First Name | Last Name | Address Line1 | Address Line2 | City | State | Zip
Code | | |
| Email Address | First Name | Last Name | Address Line1 | Address Line2 | City | State | Zip
Code | Phone | IP Address |
You can also upload from Notepad (.txt) file. The email addresses and custom variables must be in the following format:
email_address, first_name, last_name, custom variable 1, custom variable 2, custom variable 3, custom variable 4, custom variable 5
For example:
kevin111@questionpro.com, Kevin, Battey
support@surveyconsole.com, Nick, Smith
tom@gmail.com, Tom, Russell
Please see Personalize emails to your distribution list help file (referenced below)
for more information on how to use the custom variables uploaded with the email addresses.
When uploading multilingual variables make sure you use an Excel file. A .csv file doesn't support multilingual characters.
To track e-mail addresses / Custom Variables please use the Respondent Tracking link when sending emails via QuestionPro Email Management.