How can I send an survey email invitation from Salesforce and have the response tracked?
Salesforce.com has a concept of Communication Templates that allow you to create "templates" for emails that you can send via salesforce.com. These email templates can have dynamic code in them, that allow you to email a link to your survey and have the data posted back to Salesforce.com.
What are the steps I should follow to get the data-integration working using Salesforce Communication Templates?
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