To view the Summary Report from within Salesforce.com you must first create a Custom Link within Salesforce.com to your report. Please follow the steps exactly as outlined here:

1. Configure Data Mapping and Copy the Single-Signon Report URL

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2. Create a Custom Link (in Salesforce.com)
   1. Login to salesforce.com

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   2. Goto Setup->Customize->Cases (or other Object)->Custom Links

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   3. Create a New Link of type URL
   4. Paste the Single Signon Report URL in as the link

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   5. Save Changes
3. Enable the Custom Link in your Page Layout

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4. View the Report

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When using the Single Signon Report URL, QuestionBuilder will automatically verify that your are currently logged into Salesforce.com and display the correct report.