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If you do not want some answer items to be included in the mean calculation (such as N/A in a continuous choice question or the "Other" option in a question) then un-check the box corresponding to the answer and the analysis engine will disregard that answer in calculating the mean.
Where can I change this option?
This option can be enabled/disabled by going to:
- Login » Surveys » Reports » Advanced Analysis » Configure Analytics
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You can deselect the options that you do not want to include in the mean calculations and save the changes by clicking on the update button.
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How can I get the total number of responses to the multiple select type question
You can do that under Configure Analytics. You can change percentage calculation mode field to Respondent Started/ Completed.
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License Restrictions
This feature/tools described here are available with the following license(s) :
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